superior gmc dearborn

GM itself called Tanya Robin to find out why her monthly sales plummeted from 281 new cars in 2018 to just 66 in 2019. I've purchased several vehicles and equipment online and this is by far the worst experience ever. "You can't get a loaner car." We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. He says ok, give me a second. 12/2/2015On behalf of the Superior Buick GMC team, we would like to extend our apologies to you for your last visit with us. Do NOT deal any business with this dealership, you will leave unsatisfied and displeased, I am soo happy I did not get a third lease from this dealership. Not just a car dealership, but a business that stresses a family experience. Do yourself a favor and keep driving. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. The dealership I happened to visit showed me the math and it would never work out. because a friend referred me. 11/28/2017This is wonderful feedback to hear, Mari! He was extremely nice and helpful and gave me a great deal on my lease. DEARBORN — Tanya and Basam Robin, the Chaldean American owners of the Superior Buick GMC dealership in Dearborn, have a filed a suit against General Motors and GM Financial, … When I get to the finance office the finance manager asks if I'm interested in buying or leasing the 2017 Lacrosse. Hassan Abbas We serve hundreds of individuals around Metro Detroit. Run far from this place. Comment from Tanya R. of Superior Buick GMC Dearborn. Once I owned the car, Dan never returned a phone call or email- all conversations were by phone when he answered because he thought he had a new victim to sell to. Thank you! I will definitely go back to Superior to buy vehicles in the future." I have leased two Buick Regal's from this dealership, one after the other. … The sales person will NOT notify you. I mean I had about $1000 in my wallet. He refused to take our car because "he didn't have room for it". Turns out this great deal was a lie. I have left FOUR voice mails for Tanya, none have been answered. We appreciate your feedback as it helps us grow as a dealership. Always very happy with the sales floor and the service crew. According to the suit, GM and GM Financial commenced an illegal scheme to discriminate against and harm the Robins beginning in February 2019. This is a nut shell compared to the amount of time wasted and frustration experienced. Sadly I stopped in another dealership that I had an appointment with and informed them of this great deal I was going to get. Expert technicians know your car inside and out and perform oil changes, engine checks, battery … We provide our budget shopping tools for people all around Michigan including Metro Detroit and Ann Arbor. 2- the front right of the car had body repair and paint work done- never disclosed. DO NOT LEASE FROM HERE You will be charged a $495 "disposition" fee after returning a lease. Come to either Dearborn or Battle Creek to get your Buick or GMC serviced and repaired by Superior. We appreciate your feedback as it helps us grow as a dealership. The vehicles finally arrived after two months, at which point customers signed sale papers. They were so fixated on rolling over $3000 from another lease. So much for the BS Buick warranty and kind customer service. I receive a call back and explain the situation to her. Over the years, the Superior Buick GMC dealership in Dearborn has sold hundreds of vehicles, many of them to Arab Americans and other minorities. Posted: Friday 05.29.2020 5:00 pm I was greeted right when I walked in. The suit, filed in the the Eastern District Court in Detroit in May, alleges that GM representatives wrongfully made claims that customers at the Robins’ dealership were allowed to take advantage of family discount programs even when they weren’t related to GM employees and retirees. Come to either Dearborn or Battle Creek to get your Buick or GMC serviced and repaired by Superior. We have an extensive inventory of cars, trucks, and SUVs fit for any taste and any size family. They gave us the best price around for a 3 year lease. 29 Reviews (313) 846-1122 Website. Superior Buick GMC dealership in Dearborn. It's like they never even told them I turned the car in. Please let us know if there's anything else we can do for you. She made me feel so comfortable during the whole experience. Very professional and friendly staff. I honestly think Floyd wanted to help and was shut down by the company machine. Looking to turn in an existing lease about 8 payments early and get into a new lease of a truck. We have stores in both Dearborn and Battle Creek and love selling vehicles to those in Metro Detroit, Jackson and Kalamazoo. I brought my car in for service and was told they would look at it by the next day. Thanks for your outstanding review, Johnny! News, views and interviews from the Arab world and the Arab American community... Tanya and Basam Robin, owners of the Superior Buick GMC dealership in Dearborn. Better yet, we offer free vehicle delivery to your home or office. Tony Jaber is still a dealer at that location and over the pass two years I have been trying to get the second key for my lease, but no one was willing to help nor call me back. We would like to thank you for sharing this review, Jonice. That is when they met with GM executives in Detroit. I'm instantly shocked and pissed off. The dealer Tony Jaber and manager Tanya have not done absolutely nothing to help. We contacted GM financial and were instructed to take it to any GM dealership. The Robins own another dealership under the same name in Battle Creek. So now he's going to be paying off a 17 thousand dollar car that was worth 5 grand for 5 years. The prices were amazing. All of the dealerships were closed, so I called the insurance company…", "Hands-down the best Subaru dealership I have ever been to.

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